Privacy Policy 
This privacy policy governs all websites maintained by NeoTech Telecoms Ltd., including,, and and applies to all of our products and services (“PRODUCTS”). 
Personal identification information 
We may collect personal identification information from Users of our Site and Products in a variety of ways, including, but not limited to, information on when and how Users interact with our Site and applications (such as placing an order or filling out a form), product interests and preferences, activity interests and preferences, demographic information, and in connection with other activities, services, features or resources we make available on our Site and Products. Users may be asked to provide their name, email address, mailing address, phone number, and credit card information when making a purchase. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities. 
Non-personal identification information 
We may collect non-personal identification information about Users whenever they interact with our Site or use our Products. Non-personal identification information may include, without limitation, the browser name, the type of computer and technical information about the User’s means of connecting to our Site, such as the operating system and the Internet service providers’ utilized and other related information. 
Web browser cookies 
We reserve the right to collect various information about you and your computer or mobile device through the use of computer “cookies” or data files that recognize your computer when you return to our site or re-use our mobile application. You may instruct your computer to refuse these cookies or alert you when cookies are being sent, but this is likely to impair or impede the functionality of the Site or the Products. 
We use the services of third parties to process your payments and we require that these third parties take the appropriate organizational and technical measures to protect your personal data and traffic data and to comply with relevant laws. Please review the terms of use and privacy policies of those third parties before providing your banking or payment information. 
How we use collected information 
We may collect and use Users’ personal information for the following purposes: 
  • To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently. 
  • To personalize user experience - We may use information in the aggregate to understand how our Users as a group use our Site and Products. 
  • To improve our Site - We may use feedback you provide to improve our Site and Products 
  • To process payments - We may use the information Users provide about themselves when placing an order only to process and complete the order. We do not share this information with outside parties except to the extent necessary to process and complete an order. 
  • To send periodic emails - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. 
How we protect your information 
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.  
Sensitive and private data exchange between the Site and its Users happens over a secured communication channel and is encrypted and protected. While we believe and intend that our information security practices reflect good practice, there is no such thing as perfect information security. As such, Users assume the risk of security breaches and all consequences resulting from them. In furtherance of the foregoing, users must safeguard their credentials with us. Your credit card information is provided to our third-party business partner, which we believe utilizes commercially reasonable security practices. However, there can be no assurance that this will be the case. 
Sharing your personal information 
We do not sell, trade, or loan Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. 
Linked Sites 
Our Site and Products may contain links to other websites. We have no control over their operation and/or the accuracy of any statements made on them and assume no responsibility with respect to them. 
Children Not Authorized 
We do not knowingly collect information about persons under 18 and/or their internet usage, and such persons are not authorized to use our website or application. 
Changes to this privacy policy 
From time to time, we may revise this Policy. We reserve the right to update or modify this Policy, or any other of our policies or practices, at any time with or without notice. When we do, we will revise the updated date at the bottom of this page. However, we will not use your Personal Information in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt-out of such differing uses. We will post the revised Policy on the Site, so that users can always be aware of what information we collect, how the information is used and under what circumstances such information may be disclosed. You agree to review the Policy periodically so that you are aware of any modifications. Your continued use of the Site indicates your assent to any changes and signifies your agreement to the terms of our Policy. If you do not agree with these terms, you should not use the Site, our products, or any other Service. 
Your acceptance of these terms 
By using this Site, you signify your acceptance of this policy and Terms and Conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. 
Business Transitions 
In the event that We are the subject of a business transition, such as a merge with, or acquisition by, another company, or sale of all or a portion of our assets, Users’ personal information will likely be among the assets transferred. As part of such a transaction the new entity will be required to commit to the same level of protection of Users’ personal information as described in this Privacy Policy. 
Contacting us 
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: 
NeoTech Telecoms Ltd., 
34 Heath Royal, 
Kersfield Rd., 
London, SW15 3JW.
This document was last updated on April 16th 2016.